Effect of benevolent leadership on prosocial voice behavior and upward safety communication with perceived organizational support as mediation

Armando Yonathan, Aryana Satrya

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Safety performance can be increased if management understands the real situation in the operation area. Exposure on operational area makes cabin crew has valuable insight to enhance safety management system, policy, and mitigation. Therefore, management must able to encourage cabin crew to communicate safety related information. It is also critical for management to find factors to enhance cabin crew prosocial voice behavior since it relates to express valuable idea benefiting organization. This research conducted to examine the influence of benevolent leadership on upward safety communication and prosocial voice behavior in Indonesian cabin crew. This research also tries to investigate the role of perceived organizational support (POS) in the relationship between benevolent leadership with upward safety communication and prosocial voice behavior. The results show benevolent leadership has positive influence on upward safety communication and prosocial voice behavior; the finding also shows that POS fully mediates the effect of benevolent leadership on prosicial voice behavior; POS partially mediates benevolent leadership on upward safety communication.

Original languageEnglish
Title of host publicationProceedings of the 33rd International Business Information Management Association Conference, IBIMA 2019
Subtitle of host publicationEducation Excellence and Innovation Management through Vision 2020
EditorsKhalid S. Soliman
PublisherInternational Business Information Management Association, IBIMA
Pages8035-8046
Number of pages12
ISBN (Electronic)9780999855126
Publication statusPublished - 1 Jan 2019
Event33rd International Business Information Management Association Conference: Education Excellence and Innovation Management through Vision 2020, IBIMA 2019 - Granada, Spain
Duration: 10 Apr 201911 Apr 2019

Publication series

NameProceedings of the 33rd International Business Information Management Association Conference, IBIMA 2019: Education Excellence and Innovation Management through Vision 2020

Conference

Conference33rd International Business Information Management Association Conference: Education Excellence and Innovation Management through Vision 2020, IBIMA 2019
Country/TerritorySpain
CityGranada
Period10/04/1911/04/19

Keywords

  • Benevolent Leadership
  • Perceived Organizational Support
  • Prosocial Voice
  • Upward Safety Communication

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