TY - JOUR
T1 - E-procurement system success factors and their impact on transparency perceptions
T2 - Perspectives from the supplier side
AU - Aminah, Siti
AU - Ditari, Yuanisa
AU - Kumaralalita, Larastri
AU - Hidayanto, Achmad Nizar
AU - Phusavat, Kongkiti
AU - Anussornnitisarn, Pornthep
N1 - Publisher Copyright:
© 2018 Inderscience Enterprises Ltd.
PY - 2018
Y1 - 2018
N2 - In an effort to fight corruption, the Indonesian government has put eprocurement as one of the strategic programs among the seven flagships of the National Information Technology Council (DETIKNAS). One very successful developer of an e-procurement system is the Public Procurement Policy Institution, or Lembaga Kebijakan Pengadaan Barang/Jasa Pemerintah (LKPP), with 731 government agencies and 333,452 suppliers accessing LKPP's system. This study was conducted to analyse the determinants of an e-procurement system's success as well as its impact on perceived transparency from the supplier's perspective. This study answers both questions by applying a covariance-based structural equation modelling approach to analyse the survey data of 157 respondents. This study finds that only system quality, service quality, regulation, trust, user satisfaction, and perceived benefits determine an e-procurement system's success. However, only trust in an e-procurement system predominantly affects perceived transparency.
AB - In an effort to fight corruption, the Indonesian government has put eprocurement as one of the strategic programs among the seven flagships of the National Information Technology Council (DETIKNAS). One very successful developer of an e-procurement system is the Public Procurement Policy Institution, or Lembaga Kebijakan Pengadaan Barang/Jasa Pemerintah (LKPP), with 731 government agencies and 333,452 suppliers accessing LKPP's system. This study was conducted to analyse the determinants of an e-procurement system's success as well as its impact on perceived transparency from the supplier's perspective. This study answers both questions by applying a covariance-based structural equation modelling approach to analyse the survey data of 157 respondents. This study finds that only system quality, service quality, regulation, trust, user satisfaction, and perceived benefits determine an e-procurement system's success. However, only trust in an e-procurement system predominantly affects perceived transparency.
KW - DeLone and McLean
KW - E-government
KW - E-procurement
KW - Indonesia
KW - Information system success
KW - LKPP
KW - Lembaga Kebijakan Pengadaan Barang/Jasa Pemerintah
KW - Perceived transparency
KW - Structural equation modelling
KW - Trust
UR - http://www.scopus.com/inward/record.url?scp=85045386073&partnerID=8YFLogxK
U2 - 10.1504/EG.2018.090929
DO - 10.1504/EG.2018.090929
M3 - Article
AN - SCOPUS:85045386073
SN - 1740-7494
VL - 14
SP - 177
EP - 199
JO - Electronic Government
JF - Electronic Government
IS - 2
ER -
