@inproceedings{c07782351b50433f848a80e465996fcb,
title = "E-government inter-organizational integration: Types and success factors",
abstract = "The rapid development of ICT in Indonesia encourages governments to implement e-government for supporting their services so they can improve their service delivery, strengthen accountability, and increase transparency. Unfortunately, there is a major drawback regarding the implementation of e-government. One of the drawbacks is that most organizations develop silos online services. This condition reflects a lack of e-government inter-organizational integrations. E-government integration among organizations or agencies is necessary to promote a more efficient process, accurate information, and seamless services, which are the objectives of the e-government itself. E-government integration is a complicated process as stakeholders need to consider and plan several factors to make it successful. This study identified the types of e-government inter-organizational integrations through a systematic literature review using the Kitchenham method. The study reveals the success factors which need to be concerned to implement e-government successfully. This study can be used as a reference by stakeholders to initiate an implementation of e-government inter-organizational integration.",
keywords = "E-government, Integration, Inter-organizational, Kitchenham, Success factors, Systematic literature review",
author = "Putri, {Mieke Eka} and Sensuse, {Dana Indra} and Muhammad Mishbah and Pudy Prima",
note = "Publisher Copyright: {\textcopyright} 2020 Association for Computing Machinery.; 3rd International Conference on Software Engineering and Information Management, ICSIM 2020 - and its Workshop 2020 the 3rd International Conference on Big Data and Smart Computing, ICBDSC 2020 ; Conference date: 12-01-2020 Through 15-01-2020",
year = "2020",
month = jan,
day = "12",
doi = "10.1145/3378936.3378955",
language = "English",
series = "ACM International Conference Proceeding Series",
publisher = "Association for Computing Machinery",
pages = "216--221",
booktitle = "Proceedings of the 2020 3rd International Conference on Software Engineering and Information Management, ICSIM 2020 - Workshop 2020 the 3rd International Conference on Big Data and Smart Computing, ICBDSC 2020",
address = "United States",
}