E-Government Challenges in Developing Countries: A Literature Review

Ruci Meiyanti, Bagus Utomo, Dana Indra Sensuse, Rinda Wahyuni

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

5 Citations (Scopus)

Abstract

Implementation of e-government can improve government's services to their stakeholders. However, there are many challenges that impede its implementation. The high failure of e-government encourages the research about challenges of e-government implementation in developing countries. This study aims to identify and propose a generic framework of e-government implementation challenges in developing countries. This research used Preferred Reporting Items for Systematic Reviews and Meta-analyses (PRISMA) method and data source such as: IEEE Xplore, Science Direct, and SpringerLink. From 18 sources in review, there are six challenges categories of e-government implementation in developing countries. They are IT infrastructure, managerial issue, digital culture, budgeting, laws and legislation, and human resources. Government must pay attention and focus on these challenges to ensure the successful implementation of e-government.

Original languageEnglish
Title of host publication2018 6th International Conference on Cyber and IT Service Management, CITSM 2018
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781538654330
DOIs
Publication statusPublished - 25 Mar 2019
Event6th International Conference on Cyber and IT Service Management, CITSM 2018 - Parapat, Indonesia
Duration: 7 Aug 20189 Aug 2018

Publication series

Name2018 6th International Conference on Cyber and IT Service Management, CITSM 2018

Conference

Conference6th International Conference on Cyber and IT Service Management, CITSM 2018
CountryIndonesia
CityParapat
Period7/08/189/08/18

Keywords

  • developing countries
  • e-government
  • implementation challenges

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