TY - GEN
T1 - E-Government Challenges in Developing Countries
T2 - 6th International Conference on Cyber and IT Service Management, CITSM 2018
AU - Meiyanti, Ruci
AU - Utomo, Bagus
AU - Sensuse, Dana Indra
AU - Wahyuni, Rinda
N1 - Publisher Copyright:
© 2018 IEEE.
PY - 2019/3/25
Y1 - 2019/3/25
N2 - Implementation of e-government can improve government's services to their stakeholders. However, there are many challenges that impede its implementation. The high failure of e-government encourages the research about challenges of e-government implementation in developing countries. This study aims to identify and propose a generic framework of e-government implementation challenges in developing countries. This research used Preferred Reporting Items for Systematic Reviews and Meta-analyses (PRISMA) method and data source such as: IEEE Xplore, Science Direct, and SpringerLink. From 18 sources in review, there are six challenges categories of e-government implementation in developing countries. They are IT infrastructure, managerial issue, digital culture, budgeting, laws and legislation, and human resources. Government must pay attention and focus on these challenges to ensure the successful implementation of e-government.
AB - Implementation of e-government can improve government's services to their stakeholders. However, there are many challenges that impede its implementation. The high failure of e-government encourages the research about challenges of e-government implementation in developing countries. This study aims to identify and propose a generic framework of e-government implementation challenges in developing countries. This research used Preferred Reporting Items for Systematic Reviews and Meta-analyses (PRISMA) method and data source such as: IEEE Xplore, Science Direct, and SpringerLink. From 18 sources in review, there are six challenges categories of e-government implementation in developing countries. They are IT infrastructure, managerial issue, digital culture, budgeting, laws and legislation, and human resources. Government must pay attention and focus on these challenges to ensure the successful implementation of e-government.
KW - developing countries
KW - e-government
KW - implementation challenges
UR - http://www.scopus.com/inward/record.url?scp=85064338513&partnerID=8YFLogxK
U2 - 10.1109/CITSM.2018.8674245
DO - 10.1109/CITSM.2018.8674245
M3 - Conference contribution
AN - SCOPUS:85064338513
T3 - 2018 6th International Conference on Cyber and IT Service Management, CITSM 2018
BT - 2018 6th International Conference on Cyber and IT Service Management, CITSM 2018
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 7 August 2018 through 9 August 2018
ER -