E-Commerce Customer Satisfaction Analysis On Microblogs

Keyphrases

• Electronic Commerce 100%
• E-commerce Customers 100%
• Customer Satisfaction Level 100%
• Microblog 100%
• Customer Satisfaction 60%
• Sentiment Analysis 40%
• Tweets 40%
• Lexicon-based Approach 40%
• Visualization Techniques 20%
• Dictionary 20%
• Socialization 20%
• Sentiment Score 20%
• Positive Emotions 20%
• Topic Modeling 20%
• Dictionary-based Method 20%
• Shopping Activity 20%
• Shopping Behavior 20%
• Word Cloud 20%
• Influence of Technology 20%
• Product Aspects 20%
• Twitter Microblogs 20%

Computer Science

• Customer Satisfaction 100%
• Microblogs 100%
• Sentiment Analysis 50%
• Sentiment Score 25%
• Topic Modeling 25%
• Visualization Technique 25%