E-business framework for small and medium enterprises: A critical review

Panca O.Hadi Putra, Zainal Arifin Hasibuan

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

6 Citations (Scopus)

Abstract

Small and medium enterprises (SMEs) are often described as the engine of growth for a country's economy due to their significant economic contributions. At the same time, ebusiness offers an opportunity for SMEs to significantly further their growth as it has been identified as a tool that could improve an enterprise's operational efficiency and competitiveness in the global market. Despite the promised potentials of e-business, its adoption among SMEs has been lower compared to that of larger enterprises. This study offers a multifaceted overview of the existing research by initially summarizing and then critically analyzing a range of research frameworks and evaluating the extent to which they take into account the nature of SMEs and their ability to provide a practical tool to transform SMEs. Our analysis reveals three groups of issues that may affect e-business use in SMEs: 1) Factors that drive and hinder adoption of ebusiness among SMEs; 2) Profiling of SMEs based on their capacity or readiness to adopt e-business; and 3) Implementation models that are inherently centered on specific technologies or ebusiness applications. Our overall analysis shows that the existing e-business frameworks, when used independently, inadequately explain the adoption behavior of the diverse SMEs and insufficiently provide a practical tool for SMEs in implementing e-business. Accordingly, this study suggests preliminary ideas towards an integrated e-business for SMEs framework.

Original languageEnglish
Title of host publication2015 3rd International Conference on Information and Communication Technology, ICoICT 2015
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages516-521
Number of pages6
ISBN (Electronic)9781479977529
DOIs
Publication statusPublished - 31 Aug 2015
Event3rd International Conference on Information and Communication Technology, ICoICT 2015 - Bali, Indonesia
Duration: 27 May 201529 May 2015

Publication series

Name2015 3rd International Conference on Information and Communication Technology, ICoICT 2015

Conference

Conference3rd International Conference on Information and Communication Technology, ICoICT 2015
CountryIndonesia
CityBali
Period27/05/1529/05/15

Keywords

  • adoption
  • e-business
  • framework
  • SMEs

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