Dimensions of E-Complaint Service Quality: A Systematic Literature Review
- Annisa Monicha Sari
- , Betty Purwandari
- , Achmad Nizar Hidayanto
- , Muhammad Fadhil Dzulfikar
- , Muhammad Mishbah
- , Larastri Kumaralalita
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
2
Citations
(Scopus)