Dimensions of cultural intelligence and technology skills on employee performance

Abdi Setiawan, Hasrul Azwar Hasibuan, A. P.U. Siahaan, Muhammad Isa Indrawan, Rusiadi, Irma Fatmawati, Emy Wakhyuni, Desi Astuti, Ade Novalina, Sri Rahayu

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)

Abstract

Intelligence Dimension of Culture and Force This study examines the phenomenonof problems that occur, namely the lack of knowledge possessed by employees insolving problems, lack of strategies owned by employees so that it is difficult toachieve targets set by the company, low motivation of employees so that it affectsemployee productivity, the presence of bad behavior among employees that result incollaboration within the company does not run in accordance with what is expected bythe company, and there are disputes between employees and outsiders due to the lackof interpersonal skills possessed by employees. The purpose of this study was toanalyze four factors of cultural intelligence namely knowledge, strategy, motivationand behavior in developing interpersonal skills and employee performance, using aquantitative approach. The sample used in this study were 60 respondents, this studyused path analysis. The research results that knowledge has a direct effect onperformance and can also have an indirect effect. Strategy directly affectsperformance and can also have an indirect effect, from strategy to interpersonal skillsto performance. Motivation has a direct effect on performance and can also have anindirect effect, from motivation to interpersonal skills to performance. Behaviordirectly affects performance and can also have an indirect effect, from behavior tointerpersonal skills to performance.

Original languageEnglish
Pages (from-to)50-60
Number of pages11
JournalInternational Journal of Civil Engineering and Technology
Volume9
Issue number10
Publication statusPublished - Oct 2018

Keywords

  • Cultural intelligence
  • Employee performance
  • Interpersonal skills

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