Development of quality management system in the process implementation maintenance risk-based in government building

Buildings describe social and economic aspects in an environment, buildings provide shelter, space and facilities for human activities. However, the implementation of a good maintenance system is not visible in some of the current government buildings in Indonesia. Buildings that are not maintained properly will shorten the life of the building, because there will be damage that will affect the failure of the building. Incorrect use of quality may cause construction failure that may lead to building failure. Where a construction failure is a condition of construction work that is inconsistent with the specification of the work as agreed in the construction work contract either in part or in whole as a result of the error of the service user or service provider. This study aims to develop a quality management system in the implementation process of government building maintenance work. Research method used in this study are delphi method and survey questionnaire. The risks found in each activity are analyzed descriptively and qualitatively, resulting in the highest risk to be response. The result in this research is the risk based quality management system that can be applied in building maintenance work to improve the performance in government building environment.