Development of an Incubator Performance Model Based on User Perceptions: A PLS-SEM Approach

Syukri Yusuf Nasution, Amalia Suzianti

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The technology business incubator is one of the most important infrastructures and plays a very strategic role in the formation of an innovation ecosystem. Good governance of an incubator will result in competitive start-up companies. Many factors can affect the capability of the incubator to perform this role and also to provide good services in developing a business based on innovation. The purpose of this study is to develop a model that can be used to measure the performance of an incubator business technology based on user perceptions. In this study, these factors have been defined namely aspect 7S (space, share, support, service, skills, seed capital, and synergy) to support the business start-up development and the performance of the incubator itself in providing these services. These factors become a reference to develop the incubator performance model by using the PLS-SEM approach. 13 initial hypotheses were tested based on the correlation of each of these factors. From the test results based on 93 respondents, who are involved in the technology business incubator services, it was found that 5 hypotheses were rejected, namely space, skill, seed capital, and synergy factors which has a positive correlation but has no significant value to the incubator performance. Besides, it is also founded that the support factor also has a positive correlation but has no significant value to the business start-up development.

Original languageEnglish
Title of host publicationProceedings of the 4th Asia Pacific Conference on Research in Industrial and Systems Engineering
Subtitle of host publicationBuilding Business Resilience to Face the Challenge in Pandemic Era, APCORISE 2021
PublisherAssociation for Computing Machinery
Pages61-67
Number of pages7
ISBN (Electronic)9781450390385
DOIs
Publication statusPublished - 25 May 2021
Event4th Asia Pacific Conference on Research in Industrial and Systems Engineering: Building Business Resilience to Face the Challenge in Pandemic Era, APCORISE 2021 - Depok, Indonesia
Duration: 25 May 2021 → …

Publication series

NameACM International Conference Proceeding Series

Conference

Conference4th Asia Pacific Conference on Research in Industrial and Systems Engineering: Building Business Resilience to Face the Challenge in Pandemic Era, APCORISE 2021
Country/TerritoryIndonesia
CityDepok
Period25/05/21 → …

Keywords

  • business start-up development
  • innovation ecosystem
  • performance incubator model
  • PLS-SEM
  • user perceptions

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