Determinants of quality of work life as an important issue to improve health workers performance in Indonesia

Dumilah Ayuningtyas, Misnaniarti

Research output: Contribution to journalArticle

Abstract

The human resource are important asset for organization. Organization needs to build Quality of Work Life (QWL) of employees to boost their productivity. This study aims to description correlation QWL and the health workers performance in some health service organizations. This study was reviews on several article about QWL and performance of the health workers in Indonesia. The result found that QWL of health workers in some regions in Indonesia is quite diversed. Proportionally, mostly are in good condition. Non-material rewards also play an important role to improve the employee's QWL. The nurse's QWL is in line with salary increase and their authority in the organization. Besides, problem solving is a crucial factor that makes the employee remains comfortable to work in an institution. Communication is a way to deliver opinions, facts, thoughts, feelings, and values to other people. Conclusion, the QWL components that can affect health workers performance in some health organizations are: employee involvement, problem solving, sense of pride to institution, career development, and communication. Effort to increase employee participation can be achieved by establishing employee involvement, employee participation meeting, and quality improvement teams. Health organization is expected to improve and develop the QWL components, which is poor in employee's perception, to create work environment which supports health workers productivity.

Original languageEnglish
Pages (from-to)155-159
Number of pages5
JournalIndian Journal of Public Health Research and Development
Volume7
Issue number2
DOIs
Publication statusPublished - 1 Apr 2016

Keywords

  • Health worker
  • Performance
  • Productivity
  • QWL
  • Quality of work life

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