Detecting Social Media Influencers of Airline Services through Social Network Analysis on Twitter: A Case Study of the Indonesian Airline Industry

Keyphrases

• Indonesian 100%
• Twitter 100%
• Social Network Analysis 100%
• Social Media Influencers 100%
• Airline Industry 100%
• Airline Service 100%
• Airline Companies 50%
• Influencer Marketing 50%
• Indonesia 25%
• Social Media 25%
• Consumer Purchase Intention 25%
• Online Media 25%
• Twitter Account 25%
• Indonesian Twitter 25%
• Customer Care 25%
• Unseen 25%
• In-degree 25%
• Out-degree 25%
• Betweenness Centrality 25%
• Degree Centrality 25%
• Service Brands 25%

Social Sciences

• Social Network Analysis 100%
• Airline 100%
• Social Media Influencers 100%
• Influencer Marketing 40%
• Influencer 20%
• Customer Care 20%
• Indonesia 20%

Computer Science

• Case Study 100%
• Social Network Analysis 100%
• Airline Company 100%
• Degree Centrality 50%
• Betweenness Centrality 50%