Designing User Interface of Mobile Application For Monitoring Children's Health And Development From User And Pediatrician Perspectives

The quality issues of infants health in Indonesia are reflected in the number of infant’s death that are still quite high compared to other countries in ASEAN. In order to solve this problem, creating a powerful information systems is an important component in improving the quality of health services. A strong and trusted information system can be built by making a mobile app which could be a source of health information and connecting parents with the pediatrician. Methods that are used in this research are analysis of persona, card sorting, conjoint analysis, and system usability scale. The research begins by identifying problems as well as the features and sub-features, obtained through questionnaires and interviews. Based on the questionnaire results, each persona will be identified by looking at the behavior and features needed by the pediatrician on the mobile app. Open-ended question was conducted to ensure the needs of the features and the results were used as the reference in generating the information architecture and application flow diagrams. Next step, conjoint analysis method is used to find the mobile app’s main page design that suits the pediatrician. Last, usability testing using Retrospective Think Aloud method. The output of this research is a mobile app that is capable of improving health care services by connecting the parents to the pediatrician and help to ease the pediatrician work