Designing process improvement of finished good on time release and performance indicator tool in milk industry using business process reengineering method

M. Dachyar, E. Christy

Research output: Contribution to journalConference articlepeer-review

12 Citations (Scopus)

Abstract

To maintain position as a major milk producer, the Indonesian milk industry should do some business development with the purpose of increasing customer service level. One strategy is to create on time release conditions for finished goods which will be distributed to customers and distributors. To achieve this condition, management information systems of finished goods on time release needs to be improved. The focus of this research is to conduct business process improvement using Business Process Reengineering (BPR). The deliverable key of this study is a comprehensive business strategy which is the solution of the root problems. To achieve the goal, evaluation, reengineering, and improvement of the ERP system are conducted. To visualize the predicted implementation, a simulation model is built by Oracle BPM. The output of this simulation showed that the proposed solution could effectively reduce the process lead time and increase the number of quality releases.

Original languageEnglish
Article number012011
JournalJournal of Physics: Conference Series
Volume495
Issue number1
DOIs
Publication statusPublished - 1 Jan 2014
Event2014 International Conference on Science and Engineering in Mathematics, Chemistry and Physics, ScieTech 2014 - Jakarta, Indonesia
Duration: 13 Jan 201414 Jan 2014

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