To maintain position as a major milk producer, the Indonesian milk industry should do some business development with the purpose of increasing customer service level. One strategy is to create on time release conditions for finished goods which will be distributed to customers and distributors. To achieve this condition, management information systems of finished goods on time release needs to be improved. The focus of this research is to conduct business process improvement using Business Process Reengineering (BPR). The deliverable key of this study is a comprehensive business strategy which is the solution of the root problems. To achieve the goal, evaluation, reengineering, and improvement of the ERP system are conducted. To visualize the predicted implementation, a simulation model is built by Oracle BPM. The output of this simulation showed that the proposed solution could effectively reduce the process lead time and increase the number of quality releases.
|Journal||Journal of Physics: Conference Series|
|Publication status||Published - 1 Jan 2014|
|Event||2014 International Conference on Science and Engineering in Mathematics, Chemistry and Physics, ScieTech 2014 - Jakarta, Indonesia|
Duration: 13 Jan 2014 → 14 Jan 2014