TY - GEN
T1 - Designing Personal Knowledge Management System to Support Knowledge Sharing in Government Organization
T2 - 14th International Conference on Advanced Computer Science and Information Systems, ICACSIS 2022
AU - Nugraha, Candra Dwi
AU - Hidayat, Deden Sumirat
AU - Sensuse, Dana Indra
AU - Safitri, Nadya
N1 - Funding Information:
ACKNOWLEDGMENT We would like to thank Universitas Indonesia for funding this research through the “PUTI Q2 2022 Nomor: NKB-569/UN2.RST/HKP.05.00/2022” program. The first two authors are the main contributors and contributed equally to this paper.
Publisher Copyright:
© 2022 IEEE.
PY - 2022
Y1 - 2022
N2 - Tacit knowledge such as regulatory understanding, practical skills to support daily work, and best practices are essential to support organizational knowledge. However, some government agencies in Indonesia do not yet have official guidelines and specific tools to manage this personal knowledge. The purpose of this study is to develop a bottom-up personal knowledge management system for the government institutions, namely BPS. The user-centered design (UCD) was used, along with the B-KIDE, to develop a knowledge management system model. The qualitative method was used through semi-structured interviews with 14 employees in the BPS regency/municipality. The evaluation of the prototype using the system usability scale resulted in an average score of 87.5, which means that the designed system is on grade scale B and indicated that the system can be accepted by users.
AB - Tacit knowledge such as regulatory understanding, practical skills to support daily work, and best practices are essential to support organizational knowledge. However, some government agencies in Indonesia do not yet have official guidelines and specific tools to manage this personal knowledge. The purpose of this study is to develop a bottom-up personal knowledge management system for the government institutions, namely BPS. The user-centered design (UCD) was used, along with the B-KIDE, to develop a knowledge management system model. The qualitative method was used through semi-structured interviews with 14 employees in the BPS regency/municipality. The evaluation of the prototype using the system usability scale resulted in an average score of 87.5, which means that the designed system is on grade scale B and indicated that the system can be accepted by users.
KW - government organization
KW - KMS development
KW - knowledge management system
KW - personal knowledge management
UR - http://www.scopus.com/inward/record.url?scp=85142046916&partnerID=8YFLogxK
U2 - 10.1109/ICACSIS56558.2022.9923485
DO - 10.1109/ICACSIS56558.2022.9923485
M3 - Conference contribution
AN - SCOPUS:85142046916
T3 - Proceedings - ICACSIS 2022: 14th International Conference on Advanced Computer Science and Information Systems
SP - 1
EP - 6
BT - Proceedings - ICACSIS 2022
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 1 October 2022 through 3 October 2022
ER -