Designing Personal Knowledge Management System to Support Knowledge Sharing in Government Organization: A Case study at the Indonesian Central Statistics Agency

Candra Dwi Nugraha, Deden Sumirat Hidayat, Dana Indra Sensuse, Nadya Safitri

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Tacit knowledge such as regulatory understanding, practical skills to support daily work, and best practices are essential to support organizational knowledge. However, some government agencies in Indonesia do not yet have official guidelines and specific tools to manage this personal knowledge. The purpose of this study is to develop a bottom-up personal knowledge management system for the government institutions, namely BPS. The user-centered design (UCD) was used, along with the B-KIDE, to develop a knowledge management system model. The qualitative method was used through semi-structured interviews with 14 employees in the BPS regency/municipality. The evaluation of the prototype using the system usability scale resulted in an average score of 87.5, which means that the designed system is on grade scale B and indicated that the system can be accepted by users.

Original languageEnglish
Title of host publicationProceedings - ICACSIS 2022
Subtitle of host publication14th International Conference on Advanced Computer Science and Information Systems
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages1-6
Number of pages6
ISBN (Electronic)9781665489362
DOIs
Publication statusPublished - 2022
Event14th International Conference on Advanced Computer Science and Information Systems, ICACSIS 2022 - Virtual, Online, Indonesia
Duration: 1 Oct 20223 Oct 2022

Publication series

NameProceedings - ICACSIS 2022: 14th International Conference on Advanced Computer Science and Information Systems

Conference

Conference14th International Conference on Advanced Computer Science and Information Systems, ICACSIS 2022
Country/TerritoryIndonesia
CityVirtual, Online
Period1/10/223/10/22

Keywords

  • government organization
  • KMS development
  • knowledge management system
  • personal knowledge management

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