Data Quality Management Maturity Model: A Case Study in BPS-Statistics of Kaur Regency, Bengkulu Province, 2017

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Citations (Scopus)

Abstract

Data are widely used in an organization not only for operation but also for strategic level use. Poor data quality can have negative impact for an organization such as poor decision making and planning. Therefore, data quality management becomes an issue growing today not only to the academic but also professional communities. Based on this issue, this paper presents and analyzes a case study developed in a governmental agency, BPS-Statistics of Kaur Regency. For analysis, a data quality maturity model is used to measure the implementation of data quality management in the organization. The results show that for the dimension of 'Data quality expectations' is at a maturity of 4.25. 'Data quality protocol' is at a maturity of 3.50. 'Policies' reaches a maturity of 3.67. 'Data quality protocol' and 'Data standard' are at a maturity of 4.42. 'Data governance' is at a maturity of 3.00. 'Technology' is at a maturity 3.17. 'Performance management' is at a maturity of 3.33. However, this also implies that implementing these particular dimensions will lead to a direct increase in overall maturity.

Original languageEnglish
Title of host publication2018 6th International Conference on Cyber and IT Service Management, CITSM 2018
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781538654330
DOIs
Publication statusPublished - 25 Mar 2019
Event6th International Conference on Cyber and IT Service Management, CITSM 2018 - Parapat, Indonesia
Duration: 7 Aug 20189 Aug 2018

Publication series

Name2018 6th International Conference on Cyber and IT Service Management, CITSM 2018

Conference

Conference6th International Conference on Cyber and IT Service Management, CITSM 2018
CountryIndonesia
CityParapat
Period7/08/189/08/18

Keywords

  • data quality
  • data quality management
  • data quality maturity model
  • maturity model

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