Data Quality Improvement Strategy for the Certification of Telecommunication Tools and Equipment: Case Study at an Indonesia Government Institution

E. A. Puspitaningrum, R. F. Aji, Y. Ruldeviyani

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The problem based on the findings of the Supreme Audit Agency (BPK) on licensing performance checks at the Ministry of Communication and Information Technology (KOMINFO) is that the certification data of telecommunication tools and equipment in the e-certification information system database is incomplete, inaccurate, and invalid in supporting equipment and equipment certification services telecommunication. Based on these conditions, the level of maturity of data quality management is measured. The measurement of the level of maturity of data quality management is carried out using the Modelo Alarcos de Mejora de Datos (MAMD) 2.0 framework. The result of measurement data quality maturity level is level 1, while the expected level is level 2. The strategy to improve the quality of certification data for telecommunication tools and equipment is prepared based on an analysis of the causes of data problems, gaps in the current condition of quality data management and expectations, and regulations related to data governance. The recommendations produced are grouped into eight data discipline points that need to be implemented by the Directorate of Standardization agreeing to reach the desired level of data quality management maturity. Eight points of data discipline are data requirements management, technology infrastructure management, configuration management, historical data management, data security management, data quality control and control, data life cycle management, as well as standard resolutions, policies, and procedures.

Original languageEnglish
Title of host publicationAdvances in Computer, Communication and Computational Sciences - Proceedings of IC4S 2019
EditorsSanjiv K. Bhatia, Shailesh Tiwari, Su Ruidan, Munesh Chandra Trivedi, K. K. Mishra
PublisherSpringer Science and Business Media Deutschland GmbH
Pages779-794
Number of pages16
ISBN (Print)9789811544088
DOIs
Publication statusPublished - 2021
EventInternational Conference on Computer, Communication and Computational Sciences, IC4S 2019 - Bangkok, Thailand
Duration: 11 Oct 201912 Oct 2019

Publication series

NameAdvances in Intelligent Systems and Computing
Volume1158
ISSN (Print)2194-5357
ISSN (Electronic)2194-5365

Conference

ConferenceInternational Conference on Computer, Communication and Computational Sciences, IC4S 2019
CountryThailand
CityBangkok
Period11/10/1912/10/19

Keywords

  • Data quality management
  • MAMD
  • Maturity of data quality management
  • Telecommunication
  • Tools and equipment certification data

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