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Customer Relationship Management System Implementation Process and its Critical Success Factors: A Case Study
Anggraini Naya Parahita, Imairi Eitiveni, Didy Nurchahyo, Muhamad Efendi, Respatia Shafarina, Andre Parvian Aristio
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
1
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(Scopus)