Critical Success Factors of Knowledge Management Implementation in BPKP

Reza Amelia, Azizah Endrastaty, Dana Indra Sensuse

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

As the auditor for the President of the Republic of Indonesia, the Financial and Development Supervisory Agency or abbreviated as BPKP, was charged to give a fast strategic recommendation to the President. Knowledge management (KM) became one of the vital strategies in organizations to improve the quality of recommendations and achieve organizational goals. A survey method was conducted to identify critical success factors (CSF) of KM implementation at BPKP. The structural equation modeling partial least square (SEM-PLS) method was used in this study to implement knowledge management as the latent variable. After that, the research model was described, and all critical success factors were explained clearly because of this research. The study results indicated that the critical success factors of the application of knowledge management are leadership, information technology, and rewards/motivation.

Original languageEnglish
Title of host publication2022 1st International Conference on Information System and Information Technology, ICISIT 2022
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages112-117
Number of pages6
ISBN (Electronic)9781665402002
DOIs
Publication statusPublished - 2022
Event1st International Conference on Information System and Information Technology, ICISIT 2022 - Virtual, Online, Indonesia
Duration: 27 Jul 202228 Jul 2022

Publication series

Name2022 1st International Conference on Information System and Information Technology, ICISIT 2022

Conference

Conference1st International Conference on Information System and Information Technology, ICISIT 2022
Country/TerritoryIndonesia
CityVirtual, Online
Period27/07/2228/07/22

Keywords

  • critical success factors
  • government
  • KMS
  • knowledge
  • knowledge management
  • SEM-PLS method

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