TY - GEN
T1 - Critical Success Factors of Knowledge Management
T2 - 5th International Conference on Information Technology Systems and Innovation, ICITSI 2018
AU - Sensuse, Dana Indra
AU - Qodarsih, Nanik
AU - Lusa, Jonathan Sofian
AU - Prima, Pudy
N1 - Funding Information:
This work is supported by Hibah PITTA 2018 funded by DRPM Universitas Indonesia NO.1871/UN2.R3.1/HKP.05.00/2018
Publisher Copyright:
© 2018 IEEE.
PY - 2019/4/22
Y1 - 2019/4/22
N2 - Knowledge Management (KM) has been receiving growing attention from the company or organizations. Since risk of failed implementation of KM might occur, organization needs to know the Critical Success Factors (CSF) to implement KM in organization. This study provides a review of the extent literature (2008-2016) on success factors affecting implementation of KM in an organization. The purpose of this study is to observe the model that construct CSF affecting implementation in KM. This Systematic Literature Review (SLR) established a synthesis analysis based on the research model using PRISMA checklist. There are 15 eligible articles obtained from article selection process. This article selection process consists of 4 sections, i.e. identification, screening, eligibility, and included. The result of this research is a CSF model consisting of dimensions of CSF and factors (CSF). Dimensions and CSF are classified based on the knowledge gained from this study. These dimensions are technology, strategic, senior management or leadership, organizational culture and personal, regulation and policy. Each of the dimensions has some CSFs.
AB - Knowledge Management (KM) has been receiving growing attention from the company or organizations. Since risk of failed implementation of KM might occur, organization needs to know the Critical Success Factors (CSF) to implement KM in organization. This study provides a review of the extent literature (2008-2016) on success factors affecting implementation of KM in an organization. The purpose of this study is to observe the model that construct CSF affecting implementation in KM. This Systematic Literature Review (SLR) established a synthesis analysis based on the research model using PRISMA checklist. There are 15 eligible articles obtained from article selection process. This article selection process consists of 4 sections, i.e. identification, screening, eligibility, and included. The result of this research is a CSF model consisting of dimensions of CSF and factors (CSF). Dimensions and CSF are classified based on the knowledge gained from this study. These dimensions are technology, strategic, senior management or leadership, organizational culture and personal, regulation and policy. Each of the dimensions has some CSFs.
KW - Critical Success Factors
KW - Knowledge Management
KW - SLR
UR - http://www.scopus.com/inward/record.url?scp=85065199716&partnerID=8YFLogxK
U2 - 10.1109/ICITSI.2018.8695926
DO - 10.1109/ICITSI.2018.8695926
M3 - Conference contribution
AN - SCOPUS:85065199716
T3 - 2018 International Conference on Information Technology Systems and Innovation, ICITSI 2018 - Proceedings
SP - 26
EP - 31
BT - 2018 International Conference on Information Technology Systems and Innovation, ICITSI 2018 - Proceedings
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 22 October 2018 through 26 October 2018
ER -