TY - GEN
T1 - Critical Success Factors of Data Integration on Digital Human Capital Information System to Support Digital Transformation - A Case Study at PTXYZ
AU - Gabriel, Joy
AU - Mayzira, Anabella
AU - Aditya, Julian
AU - Itsari, Muhammad
AU - Satrio, Suryo
AU - Ruldeviyani, Yova
N1 - Publisher Copyright:
© 2020 IEEE.
Copyright:
Copyright 2020 Elsevier B.V., All rights reserved.
PY - 2020/10/23
Y1 - 2020/10/23
N2 - The Human Capital paradigm, used as a catalyst for digital transformation, aims to increase the company's competitive value. The paradigm is outlined in the form of a Digital Human Capital Information System (HCIS) to support digital transformation at PT XYZ. However, this implementation raises a gap with legacy systems that have been running before, so data integration between the two systems is needed. This study aims to determine the critical success factor (CSF) of data integration in HCIS implementation. This study uses the HOT-fit model and TOE framework to determine the factors that influence the success of implementation, then the analytical hierarchy process (AHP) is used to determine the factor that has the greatest influence. The results found that these factors are classified into four criteria: human, technology, organization, and environment. Among the four criteria, the environment is the most important criterion, followed by human, technology, and organization. CSF in each criterion are government regulations and support, innovativeness of senior executives, perceived compatibility, and relative advantage.
AB - The Human Capital paradigm, used as a catalyst for digital transformation, aims to increase the company's competitive value. The paradigm is outlined in the form of a Digital Human Capital Information System (HCIS) to support digital transformation at PT XYZ. However, this implementation raises a gap with legacy systems that have been running before, so data integration between the two systems is needed. This study aims to determine the critical success factor (CSF) of data integration in HCIS implementation. This study uses the HOT-fit model and TOE framework to determine the factors that influence the success of implementation, then the analytical hierarchy process (AHP) is used to determine the factor that has the greatest influence. The results found that these factors are classified into four criteria: human, technology, organization, and environment. Among the four criteria, the environment is the most important criterion, followed by human, technology, and organization. CSF in each criterion are government regulations and support, innovativeness of senior executives, perceived compatibility, and relative advantage.
KW - analytical hierarchy process
KW - critical success factors
KW - data integration
KW - digital transformation
KW - human capital information systems
UR - http://www.scopus.com/inward/record.url?scp=85098715349&partnerID=8YFLogxK
U2 - 10.1109/CITSM50537.2020.9268793
DO - 10.1109/CITSM50537.2020.9268793
M3 - Conference contribution
AN - SCOPUS:85098715349
T3 - 2020 8th International Conference on Cyber and IT Service Management, CITSM 2020
BT - 2020 8th International Conference on Cyber and IT Service Management, CITSM 2020
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 8th International Conference on Cyber and IT Service Management, CITSM 2020
Y2 - 23 October 2020 through 24 October 2020
ER -