TY - JOUR
T1 - Critical Success Factors for Internet of Things (IoT) Implementation in Automotive Companies, Indonesia
AU - Hakim, Inaki Maulida
AU - Singgih, Moses Laksono
AU - Gunarta, I. Ketut
N1 - Funding Information:
This study was funded by PUSLAPDIK and LPDP with grant number 202101121054.
Funding Information:
The authors thankfully acknowledge the financial support provided by the Center for Education Financial Service (PUSLAPDIK) and Indonesia Endowment Fund for Education (LPDP) and also the experts for making valuable suggestions to improve the quality and content of this research.
Publisher Copyright:
© 2023 by the authors.
PY - 2023/2
Y1 - 2023/2
N2 - In 2018, the Indonesian government launched the Making Indonesia 4.0 Roadmap under The Industrial Revolution 4.0 era. This road map aims to increase industrial competitiveness and make the nation one of the world’s top 10 economies by 2030. The role of the Internet of Things (IoT) in The Industrial Revolution 4.0 is important to improve work efficiency and reduce companies’ costs. Although several manufacturing companies in Indonesia have successfully implemented this technology, so it is important to identify the critical success factors in its application for other companies. Therefore, this study discusses the essential factors of success for implementing IoT in automotive companies in Indonesia, which have differing specific application characteristics from the conditions in other countries. The Delphi method obtained data from 8 dimensions and 32 sub-dimensions. These included the finance, regulatory, people and management, operation, technology, innovation, ideas, and resource dimensions. Other automotive companies can use the results as a reference in implementing IoT and evaluating and improving their business performance, as well as formulating the right strategy to achieve excellence in the long term.
AB - In 2018, the Indonesian government launched the Making Indonesia 4.0 Roadmap under The Industrial Revolution 4.0 era. This road map aims to increase industrial competitiveness and make the nation one of the world’s top 10 economies by 2030. The role of the Internet of Things (IoT) in The Industrial Revolution 4.0 is important to improve work efficiency and reduce companies’ costs. Although several manufacturing companies in Indonesia have successfully implemented this technology, so it is important to identify the critical success factors in its application for other companies. Therefore, this study discusses the essential factors of success for implementing IoT in automotive companies in Indonesia, which have differing specific application characteristics from the conditions in other countries. The Delphi method obtained data from 8 dimensions and 32 sub-dimensions. These included the finance, regulatory, people and management, operation, technology, innovation, ideas, and resource dimensions. Other automotive companies can use the results as a reference in implementing IoT and evaluating and improving their business performance, as well as formulating the right strategy to achieve excellence in the long term.
KW - automotive companies
KW - critical success factors
KW - Delphi method
KW - IoT
UR - http://www.scopus.com/inward/record.url?scp=85149219385&partnerID=8YFLogxK
U2 - 10.3390/su15042909
DO - 10.3390/su15042909
M3 - Article
AN - SCOPUS:85149219385
SN - 2071-1050
VL - 15
JO - Sustainability (Switzerland)
JF - Sustainability (Switzerland)
IS - 4
M1 - 2909
ER -