Critical success factor of knowledge sharing in online community

Assaf Arief, Rinda Wahyuni, Dana Indra Sensuse

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

Several proposed critical success factors (CSF's) of Knowledge Sharing activity in Online Community has been determined based on Literature Review using PRISMA method. There are 18 CSF's identified from 22 papers from academic database in Scopus, IEEE Xplore, and Science Direct that have been through 4 screening phases. We validated the proposed CSF's by using validate test and reliability test based on questionnaires. The questionnaire distributed to respondents who actively joined in online community. We had 18 CSF's that were valid after conducting validation testing. Then, we conduct the reliability testing to determine whether the instrument is reliable or not. From the indicators that have been obtained, it can be concluded that the success of Knowledge Sharing in online community influenced by individual-related, social-related, community-related, and IT-related which consist of 18 key factors. The findings of this study can help a better understanding of knowledge sharing in online community to improve knowledge contribution in online community.

Original languageEnglish
Title of host publicationProceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society
Subtitle of host publicationAre We Ready?, PACIS 2018
EditorsMotonari Tanabu, Dai Senoo
PublisherAssociation for Information Systems
ISBN (Electronic)9784902590838
Publication statusPublished - 2018
Event22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018 - Yokohama, Japan
Duration: 26 Jun 201830 Jun 2018

Publication series

NameProceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018

Conference

Conference22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018
CountryJapan
CityYokohama
Period26/06/1830/06/18

Keywords

  • Critical Success Factors
  • Knowledge Sharing
  • Online Community

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