Contingency Perspective of Strategic HRM in the System Dynamics Model: The Case of the Branch Office of PT Bank Rakyat Indonesia, Tbk in Medan Regional Office, Indonesia

This research are expected to provide a fundamental contribution to develop the field of strategic human resource management studies that so far have only used a linear approach, to test the dynamic interaction of the elements in contingency perspective of strategic human resource management by using system dynamics method, which has been empirically never done before, to find the leverage factor in contingency perspective of strategic human resource management, and based on the analysis is also able to find the right alternative strategies to make the system work more optimally. This is a case study research. The research analysis unit is an organization namely branch offices of PT Bank Rakyat Indonesia, Tbk. Medan Regional Office. The data were obtained from 24 branch managers of PT Bank Rakyat Indonesia, Tbk. in Medan Regional Office. The data were analyzed using system dynamics, which is one method in a system perspective. The system perspective emphasizes non-linear interactions between elements in the system and the search for points of leverage. Dynamics system output is a validated model, with the help of Powersime Studio Academic and Vensime software. The results of the study confirmed the theoretical model of the contingency perspective of strategic human resource management. The commitment-based human resource system is the main leverage subsystem. The growth of organizational strategy and commitment-based human resource system become the optimal strategy to make the contingency perspective of strategic human resource management system work better.