TY - JOUR
T1 - Content validity of critical success factors for e-Government implementation in Indonesia
AU - Napitupulu, D.
AU - Syafrullah, M.
AU - Rahim, R.
AU - Amar, A.
AU - Sucahyo, Y. G.
N1 - Funding Information:
Participation of User & Stakeholder Project Plan System Accessibility Regular Training Ease of Use Website Promotion Pilot Project Skills and Expertise E-Leadership Project Coordination Clear Guidance Funding Continuity Business Process Reengineering E-Government Policy and Regulation Stable Government Outsourcing strategy Basic Infrastructure of ICT ICT Literacy Organizational Structure International Cooperation Privacy & Security Usefulness Monitoring and evaluation Private Partnership Change Management Strategy Socio-Cultural System Modeling Top Management Support System Actual Usage Citizen Relationship Management Compatibility Project Management Information Quality System Quality Service Reliability Trust Awareness ICT Governance Public Satisfaction Methodology or Approach E-Transaction and E-Payment User-Friendly Gradual Implementation Re-Usable Continuous Improvement Service Innovation Loyalty Acknowledgement Public Intention to Use Sustainable Revenue E-Participation Roadmap Market Sinergy Political Pressure Inter-Governmental Relationship
Funding Information:
Funding Continuity Business Process Reengineering E-Government Policy and Regulation Basic Infrastructure of ICT ICT Literacy Organizational Structure Privacy & Security Usefulness Monitoring and evaluation Change Management Strategy Socio-Cultural Top Management Support System Actual Usage Citizen Relationship Management Compatibility Project Management Information Quality System Quality Service Reliability Trust Awareness ICT Governance Public Satisfaction Methodology or Approach E-Transaction and E-Payment User-Friendly Gradual Implementation Re-Usable Continuous Improvement Service Innovation Loyalty Acknowledgement Public Intention to Use Sustainable Revenue E-Participation Roadmap Inter-Governmental Relationship E-Initiative Vision Citizen Empowerment Knowledge Management Service Guarantee Empathy Flexibility of Technology Alignment ofrOganizationoGaln daCITidecrtnio Good Responsiveness E-Democracy
Publisher Copyright:
© Published under licence by IOP Publishing Ltd.
PY - 2018/5/11
Y1 - 2018/5/11
N2 - The purpose of this research is to validate the Critical Success Factors (CSFs) of e-Government implementation in Indonesia. The e-Government initiative conducted only to obey the regulation but ignoring the quality. Defining CSFs will help government agencies to avoid failure of e-Government projects. A survey with the questionnaire was used to validate the item of CSF based on expert judgment through two round of Delphi. The result showed from 67 subjects in instrument tested; there are 11 invalid items deleted and remain only 56 items that had good content validity and internal reliability. Therefore, all 56 CSFs should be adopted by government agencies in Indonesia to support e-Government implementation.
AB - The purpose of this research is to validate the Critical Success Factors (CSFs) of e-Government implementation in Indonesia. The e-Government initiative conducted only to obey the regulation but ignoring the quality. Defining CSFs will help government agencies to avoid failure of e-Government projects. A survey with the questionnaire was used to validate the item of CSF based on expert judgment through two round of Delphi. The result showed from 67 subjects in instrument tested; there are 11 invalid items deleted and remain only 56 items that had good content validity and internal reliability. Therefore, all 56 CSFs should be adopted by government agencies in Indonesia to support e-Government implementation.
UR - http://www.scopus.com/inward/record.url?scp=85049397016&partnerID=8YFLogxK
U2 - 10.1088/1757-899X/352/1/012058
DO - 10.1088/1757-899X/352/1/012058
M3 - Conference article
AN - SCOPUS:85049397016
SN - 1757-8981
VL - 352
JO - IOP Conference Series: Materials Science and Engineering
JF - IOP Conference Series: Materials Science and Engineering
IS - 1
M1 - 012058
T2 - 7th AIC-ICMR on Sciences and Engineering 2017
Y2 - 18 October 2017 through 20 October 2017
ER -