Conceptual framework of development of quality culture in Indonesian construction company

Rully Andhika, Yusuf Latief

Research output: Contribution to journalArticlepeer-review

Abstract

The Quality Management System (QMS) implementation by Big-Grade construction companies in Indonesia is still considered not optimum. This is evidenced by a large number of construction failures on large-scale projects. Whereas the Indonesian government has required all Big-Grade contractors to have ISO-9001 certification. Previous studies stated that the implementation of QMS in an organization must pay attention to the organization’s culture. The purpose of this research is to formulate a Conceptual Framework that can identify the processes needed for the development of Quality Culture within a construction company by referring to the existing cultures and the required QMS standards.

Original languageEnglish
Pages (from-to)144-149
Number of pages6
JournalEvergreen
Volume7
Issue number1
DOIs
Publication statusPublished - Mar 2020

Keywords

  • Construction Organization Culture
  • Quality Culture

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