Abstract
The Quality Management System (QMS) implementation by Big-Grade construction companies in Indonesia is still considered not optimum. This is evidenced by a large number of construction failures on large-scale projects. Whereas the Indonesian government has required all Big-Grade contractors to have ISO-9001 certification. Previous studies stated that the implementation of QMS in an organization must pay attention to the organization’s culture. The purpose of this research is to formulate a Conceptual Framework that can identify the processes needed for the development of Quality Culture within a construction company by referring to the existing cultures and the required QMS standards.
Original language | English |
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Pages (from-to) | 144-149 |
Number of pages | 6 |
Journal | Evergreen |
Volume | 7 |
Issue number | 1 |
DOIs | |
Publication status | Published - Mar 2020 |
Keywords
- Construction Organization Culture
- Quality Culture