There is universal agreement that construction delay is a common phenomenon in the construction industry worldwide. Poor or lack of project knowledge management continues to plague the construction industry, especially in relation to project delays. Knowledge management is used to reduce the impact of construction projects delay using a project learning approach. Three different phases of data collection were used for the development of a delay mitigation model, namely preliminary survey, case studies and interviews survey. The project learning approach contributes towards positive impacts on project schedule performance. Also, good leadership and integrated commitment of all project parties are the principal impetus to improve the delay phenomenon in the construction industry. The conceptual model incorporates knowledge on knowledge management, project learning, lessons learned feedback and supervisory control principles. The results indicate that the application of project learning is a way to align the project schedule performance to client and market needs while maintaining the contractor's core competency.
- Knowledge management
- Project learning