Community initiatives, Digitalization of services and restoration of services sector in the covid-19 pandemic

Faisal Ahmadani, Alfa D. Amedeo, Muhammad Sutisna, Henny S.D. Nugrahani, Yulinar A. Masfufah

Research output: Contribution to journalConference articlepeer-review

1 Citation (Scopus)


The service sector is a sector that is increasingly playing a large and essential role in many countries, including Indonesia. Currently, the service sector contributes more than 45% of the economic value-added and absorbs more than 35% of the workforce. Nevertheless, the service sector's critical role in the economy comes from the direct impact of the service sector through its proportion to GDP or labor statistics and its role as an intermediate input and enabler for all economic activity. Even since the economic crisis that hit Asia several decades ago, the service sector has helped the Indonesian economy a lot. During the Covid-19 pandemic, several service sectors experience a sharp slowdown, like tourism and hospitality. Nevertheless, some sectors play an essential role in controlling and stabilize the situation like medical and economy. This study aims to determine why the service sector is considered one of the most affected by the Covid-19 pandemic and the possible solution for each sub-sector as a community initiative.

Original languageEnglish
Article number012078
JournalIOP Conference Series: Earth and Environmental Science
Issue number1
Publication statusPublished - 1 Apr 2021
Event1st Journal of Environmental Science and Sustainable Development Symposium, JESSD 2020 - Jakarta, Virtual, Indonesia
Duration: 28 Sept 202030 Sept 2020


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