TY - GEN
T1 - Challenges of Inter-organizational Information Security in Healthcare Services
T2 - 3rd International Conference on Informatics, Multimedia, Cyber, and Information System, ICIMCIS 2021
AU - Sari, Puspita Kencana
AU - Handayani, Putu Wuri
AU - Hidayanto, Achmad Nizar
AU - Aji, Rizal Fathoni
AU - Yazid, Setiadi
N1 - Publisher Copyright:
© 2021 IEEE.
PY - 2021
Y1 - 2021
N2 - Inter-organization Information Technology (IT) relationships enhance the collaboration among organizations to deliver better healthcare services. This study aims to analyze information security practices and challenges for inter-organizational IT relationships in healthcare services from health regulator's perspective namely the National Health Insurance Agency (BPJS-K) who provides an inter-organization system to support the relationships. We use the qualitative research method with thematic coding as data analysis techniques. Data are collected using an online interview with three middle management in the IT division from BPJS-K. The results revealed some information security threats on inter-organizational systems. Even though BPJS-K has implemented some security measures to protect the systems, it must address some challenges to improve them. This study discusses some theoretical and practical contributions for inter-organizational information security.
AB - Inter-organization Information Technology (IT) relationships enhance the collaboration among organizations to deliver better healthcare services. This study aims to analyze information security practices and challenges for inter-organizational IT relationships in healthcare services from health regulator's perspective namely the National Health Insurance Agency (BPJS-K) who provides an inter-organization system to support the relationships. We use the qualitative research method with thematic coding as data analysis techniques. Data are collected using an online interview with three middle management in the IT division from BPJS-K. The results revealed some information security threats on inter-organizational systems. Even though BPJS-K has implemented some security measures to protect the systems, it must address some challenges to improve them. This study discusses some theoretical and practical contributions for inter-organizational information security.
KW - 2016
KW - healthcare
KW - information security
KW - inter-organization system
KW - inter-organizational theory
KW - ISO 27799
UR - http://www.scopus.com/inward/record.url?scp=85127071212&partnerID=8YFLogxK
U2 - 10.1109/ICIMCIS53775.2021.9699177
DO - 10.1109/ICIMCIS53775.2021.9699177
M3 - Conference contribution
AN - SCOPUS:85127071212
T3 - Proceedings - 3rd International Conference on Informatics, Multimedia, Cyber, and Information System, ICIMCIS 2021
SP - 1
EP - 6
BT - Proceedings - 3rd International Conference on Informatics, Multimedia, Cyber, and Information System, ICIMCIS 2021
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 28 October 2021 through 29 October 2021
ER -