TY - GEN
T1 - Challenges in Coronavirus Contact-Tracing Application Implementation in Indonesia
T2 - 7th International Conference on Information Management and Technology, ICIMTech 2022
AU - Fitriani, Widia Resti
AU - Handayani, Putu Wuri
AU - Hidayanto, Achmad Nizar
N1 - Funding Information:
ACKNOWLEDGMENT This research is funded by Directorate of Research and Development, Universitas Indonesia under Hibah PUTI Pascasarjana 2022 (Grant No. NKB-106/UN2.RST/HKP.05.00/2022).
Publisher Copyright:
© 2022 IEEE.
PY - 2022
Y1 - 2022
N2 - A contact-tracing application is implemented to monitor and manage the spread of disease during pandemics. Since its launch by the government, the adoption of the PeduliLindungi, an Indonesian contact-tracing application, has remained low. PeduliLindungi users are only 34 % of smartphone users and 20% of the population in Indonesia. The effectiveness of contact-tracing apps cannot be measured without mass use and adherence to protective behavior. Approximately 80% of smartphone users, or 56% of the overall population, must use the app. Therefore, the app implementation challenges need to be researched to develop strategies to increase user adoption. This study used a qualitative methodology by conducting interviews with 17 respondents. Respondents were recruited using the purposive sampling method. This study used the NVIVO application to process and analyze data. Based on the results of data analysis using thematic coding, the challenges in contact-tracing apps implementation in Indonesia are divided into five main themes: technology limitations, lack of socialization, organizational problems, individual concerns, and socio-economic inequalities. This study contributes to the theory of challenges in contact tracing app implementation. The technical contributions and recommendations are also provided.
AB - A contact-tracing application is implemented to monitor and manage the spread of disease during pandemics. Since its launch by the government, the adoption of the PeduliLindungi, an Indonesian contact-tracing application, has remained low. PeduliLindungi users are only 34 % of smartphone users and 20% of the population in Indonesia. The effectiveness of contact-tracing apps cannot be measured without mass use and adherence to protective behavior. Approximately 80% of smartphone users, or 56% of the overall population, must use the app. Therefore, the app implementation challenges need to be researched to develop strategies to increase user adoption. This study used a qualitative methodology by conducting interviews with 17 respondents. Respondents were recruited using the purposive sampling method. This study used the NVIVO application to process and analyze data. Based on the results of data analysis using thematic coding, the challenges in contact-tracing apps implementation in Indonesia are divided into five main themes: technology limitations, lack of socialization, organizational problems, individual concerns, and socio-economic inequalities. This study contributes to the theory of challenges in contact tracing app implementation. The technical contributions and recommendations are also provided.
KW - challenge
KW - contact tracing apps
KW - covid-19
KW - Indonesia
KW - qualitative
KW - thematic analysis
UR - http://www.scopus.com/inward/record.url?scp=85141372947&partnerID=8YFLogxK
U2 - 10.1109/ICIMTech55957.2022.9915106
DO - 10.1109/ICIMTech55957.2022.9915106
M3 - Conference contribution
AN - SCOPUS:85141372947
T3 - Proceedings of 2022 International Conference on Information Management and Technology, ICIMTech 2022
SP - 12
EP - 17
BT - Proceedings of 2022 International Conference on Information Management and Technology, ICIMTech 2022
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 11 August 2022 through 12 August 2022
ER -