TY - GEN
T1 - Business Process Improvement in Distributor Company to Increase The Timeliness of Delivery
AU - Angelita, Sania
AU - Komarudin,
N1 - Publisher Copyright:
© 2022 IEEE.
PY - 2022
Y1 - 2022
N2 - Pandemic Covid-19 has had an impact not only on health aspects but also on the economy of Indonesia, both from demand and supply. Problems in Indonesia's government, such as the lack of medical equipment and supporting facilities in handling Covid-19 pandemics, have triggered the need for a sudden (urgent/emergency). On the other hand, there are still many distributor companies that have no experience in handling emergencies. One of the impacts is the delivery of goods that are not on time /late. To solve the problem, this study aims to get a process business in a distributor company with more effective and efficient processes by involving intercompany to increase the timeliness of delivery to customers. We propose using BPR (Business Process Reengineering) and simulation to model and analyze the current process and redesign the repair process. The results were obtained, with the average procurement of goods decreased by 46%.
AB - Pandemic Covid-19 has had an impact not only on health aspects but also on the economy of Indonesia, both from demand and supply. Problems in Indonesia's government, such as the lack of medical equipment and supporting facilities in handling Covid-19 pandemics, have triggered the need for a sudden (urgent/emergency). On the other hand, there are still many distributor companies that have no experience in handling emergencies. One of the impacts is the delivery of goods that are not on time /late. To solve the problem, this study aims to get a process business in a distributor company with more effective and efficient processes by involving intercompany to increase the timeliness of delivery to customers. We propose using BPR (Business Process Reengineering) and simulation to model and analyze the current process and redesign the repair process. The results were obtained, with the average procurement of goods decreased by 46%.
KW - Business Process Modelling
KW - Business Process Reengineering
KW - Delivery
KW - ProModel
KW - Simulation
UR - http://www.scopus.com/inward/record.url?scp=85133127582&partnerID=8YFLogxK
U2 - 10.1109/ICBIR54589.2022.9786523
DO - 10.1109/ICBIR54589.2022.9786523
M3 - Conference contribution
AN - SCOPUS:85133127582
T3 - ICBIR 2022 - 2022 7th International Conference on Business and Industrial Research, Proceedings
SP - 556
EP - 561
BT - ICBIR 2022 - 2022 7th International Conference on Business and Industrial Research, Proceedings
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 7th International Conference on Business and Industrial Research, ICBIR 2022
Y2 - 19 May 2022 through 20 May 2022
ER -