Benefit of Using Cloud Services in IT Infrastructure in the Capability, Strategy and Cost Efficiency Aspects: DetikNetwork Case Study

R. A. Putra, G. D. Putra, N. F. Arifin, B. Haryanto, M. R. Shihab, B. Ranti

Research output: Contribution to journalConference articlepeer-review

Abstract

IT infrastructure becomes essential for online media business. Nowadays online media companies shall able to handle the huge traffic volume. It is caused by the growth of the internet and the ubiquity of the medium for accessing online information. On the other hand, cloud service has a promising capability to provide more uptime and handling large traffic. At present cloud services can be grouped into 3 models: IAAS, PAAS, and SAAS. Moreover, cloud services also can be configured as needed. Therefore, detikNetwork utilizes IAAS to improve its IT infrastructure capability. Based on the IT outsourcing definition, cloud service can be one of the IT outsourcing implementations. Previous studies prove that IT outsourcing has a positive influence on the company. The benefits of IT outsourcing can be measured into 3 aspects: capability, strategy, and cost-efficiency. The purpose of this study is to explore the benefit on detikNetworks after cloud adoption by using IT outsourcing benefit perspective. The qualitative method by conducting interviews with experts from detikNetwork was used to complete this study. This study found that detikNetwork adopts cloud service with a selective and general approach and also discovers cloud service adoption does not bring all the benefits of IT outsourcing. DetikNetwork does not experience following IT outsourcing benefits: become more innovative and able to develop a new product, cost-efficiency on the expert acquisition, and cost-efficiency to follow technology trends.

Original languageEnglish
Article number012045
JournalIOP Conference Series: Materials Science and Engineering
Volume879
Issue number1
DOIs
Publication statusPublished - 5 Aug 2020
Event3rd International Conference on Informatics, Engineering, Science, and Technology, INCITEST 2020 - Bandung, Virtual, Indonesia
Duration: 11 Jun 2020 → …

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