Assessing User Experience of a Secure Mobile Exam Application using UEQ+

Bayu Setiaji, Mardhiya Hayaty, Arief Setyanto, Krisnawati, Harry Budi Santoso

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Online examination gains popularity during the COVID-19 pandemic due to the massive adoption of online learning. In the online examination, human proctoring activity is hardly possible, and therefore an alternative way to keep academic integrity is needed. Currently, camera, microphone, and gyro sensors have been standard embedded sensors in smartphones. This research utilizes those sensors to detect the possibility of cheating in the online examination. A mobile application with two main functions was developed to record the user activity during the exam as the background and carryout the examination function on the foreground task. Consequently, users may feel uncomfortable dueto activity recording requirements. This research reveals many aspects of user convenience during the examination of varied user locations, available bandwidth, and gadgets. A user experience questionnaire plus (UEQ+) was used to understand user feelings while engaging with the application. Our analysis shows no strong correlation between key performance indicator achievement and the smartphone specification. According to the questionnaire analysis, the user considered that the secure exam application achieves 1.61 points in a range of -3 to 3. It is indicated that the users, in general,have a positive experience with the mobile exam application.

Original languageEnglish
Title of host publication2020 3rd International Conference on Information and Communications Technology, ICOIACT 2020
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages246-251
Number of pages6
ISBN (Electronic)9781728173566
DOIs
Publication statusPublished - 24 Nov 2020
Event3rd International Conference on Information and Communications Technology, ICOIACT 2020 - Yogyakarta, Indonesia
Duration: 24 Nov 202025 Nov 2020

Publication series

Name2020 3rd International Conference on Information and Communications Technology, ICOIACT 2020

Conference

Conference3rd International Conference on Information and Communications Technology, ICOIACT 2020
CountryIndonesia
CityYogyakarta
Period24/11/2025/11/20

Keywords

  • activity recognition
  • cheating detection
  • online proctoring
  • User Experience Questionnaire Plus (UEQ+)

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