Assertive communication training and associate nurses’ knowledge and motivation: A quasi experiment

Objective: This study aimed to identify improvement in knowledge and motivation in associate nurses through assertive communication training in Southeast Sulawesi, Indonesia. Method: The study used a quasi-experimental pre-test–post-test design with an intervention group and a control group approach. Result: The assertive communication knowledge analysis results revealed a significant difference in the posttest 1 score (p = 0.045). However, there was no significant difference in the posttest 2 score (p = 0.390). The work motivation analysis revealed a significant difference in the post-test 1 score (p = 0.009). However, there was no significant difference in the posttest 2 score (p = 0.068). There was a significant difference in knowledge between the pretest and posttest 1 in both study groups (p < 0.05). Conclusion: The study's findings may serve as a reference for health organizations to cooperate with competent third parties organize assertive communication training for nurses.