Appraising Personal Data Protection in Startup Companies in Financial Technology: A Case Study of ABC Corp

Financial Technology (fintech) has been immerged extensively in the last decade. In the realm of disruptive world, there are many areas in which startup companies are developing their business. There is always contradiction when dealing with innovation as core of digital disruption and how privacy remains as hot issues at the edge of everybody's talks. Internet plays important roles to sustain the trends. As rapidly growing country, 68% of Indonesian has access to the Internet. It drives startup companies on financial technology to innovate more and besides that they must comply to regulation in regard with personal data protection. This research aims to appraise how startup company on financial technology protect users' personal data. Personal data protection principles from international organization and Indonesian regulation regarding personal data protection are used to appraise how ABC Corp as a startup company that deliver financial technology service in Indonesian society. To ensure that its service is qualified and trustable, ABC Corp should be appraised using relevant criteria and qualitative approach. The results showed that most of regulations from sectorial supervising agency have been adhered by ABC Corp. The results bring meaningful insight to improve performance on personal data protection. They can became lessons for similar emerging startup companies in financial technology when acquiring their qualifications to protect users' personal data and keep their sustainability.