Analysis of User Satisfaction with Battery Electric Vehicles: Toward Green Transportation in Jakarta

Aldi Damora Siregar, Fitria Indah Astari, Nabilla Farah Raissa Maharani, Ardhy Lazuardy, Rahmat Nurcahyo, Muhammad Habiburrahman

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Due to the action taken to combat climate change, the world is on its time to transition vehicles to battery-electric vehicles. This research examines the satisfaction levels among DKI Jakarta residents using Battery Electric Vehicles (BEVs). Through a comprehensive analysis, this study aims to identify critical factors resulting in three factors with the highest total user satisfaction scale, including government policy, environmental sustainability, and recommendations. There were also three factors with the lowest entire scale, including charging location, brand, and the price of the BEVs. Using survey data and statistical methods, the weighted average total user satisfaction level was found to be 4.38, indicating that overall, electric car users are delighted with the performance of electric cars. The findings contribute valuable insights for policymakers, urban planners, and industry stakeholders, offering a nuanced understanding of the dynamics shaping satisfaction with BEVs in the context of DKI Jakarta.

Original languageEnglish
Title of host publication2024 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems, ICETSIS 2024
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages1178-1182
Number of pages5
ISBN (Electronic)9798350372229
DOIs
Publication statusPublished - 2024
Event2024 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems, ICETSIS 2024 - Manama, Bahrain
Duration: 28 Jan 202429 Jan 2024

Publication series

Name2024 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems, ICETSIS 2024

Conference

Conference2024 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems, ICETSIS 2024
Country/TerritoryBahrain
CityManama
Period28/01/2429/01/24

Keywords

  • Battery Electric Vehicle
  • DKI Jakarta
  • Environmental Sustainability
  • Sustainable Transportation
  • User Satisfaction

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