TY - GEN
T1 - Analysis of usability criteria in touchscreen smartphone interface
AU - Muslim, Erlinda
AU - Fadillah, Muhammad Farhan
AU - Rizquita, Hardini
N1 - Publisher Copyright:
© 2019 Association for Computing Machinery.
PY - 2019/9/27
Y1 - 2019/9/27
N2 - Usability is one of important aspect that supposed to be considered in designing easier, effective, efficient smartphone. This study aims to determine the usability criteria that affect the ease of use in touchscreen smartphone, using a case study on two brands of smartphones that has the biggest handheld market share, which is iPhone and Samsung, with Indonesian people with productive age range (18-35 years). Furthermore, through eye-tracking research results are expected to provide inputs related to touchscreen smartphone interface with usability design. There are three approaches used in this study, which are performance measurement, subjective measurement with modifications of USE (Usefulness, Satisfaction, and Ease of Use) questionnaires, and eye-tracking. On the approach of performance measurement will be measured five usability criteria, namely understandability, operability, frustration, efficiency, and learnability. The subjective approach used to assess the satisfaction of smartphone users about the five usability criteria. Correlation between subjective approach and performance measurement approach will be tested using Pearson correlation test. Meanwhile, the eye-tracking approach will be discussing the attractiveness criteria where smartphone displays are being tested.
AB - Usability is one of important aspect that supposed to be considered in designing easier, effective, efficient smartphone. This study aims to determine the usability criteria that affect the ease of use in touchscreen smartphone, using a case study on two brands of smartphones that has the biggest handheld market share, which is iPhone and Samsung, with Indonesian people with productive age range (18-35 years). Furthermore, through eye-tracking research results are expected to provide inputs related to touchscreen smartphone interface with usability design. There are three approaches used in this study, which are performance measurement, subjective measurement with modifications of USE (Usefulness, Satisfaction, and Ease of Use) questionnaires, and eye-tracking. On the approach of performance measurement will be measured five usability criteria, namely understandability, operability, frustration, efficiency, and learnability. The subjective approach used to assess the satisfaction of smartphone users about the five usability criteria. Correlation between subjective approach and performance measurement approach will be tested using Pearson correlation test. Meanwhile, the eye-tracking approach will be discussing the attractiveness criteria where smartphone displays are being tested.
KW - Cognitive ergonomics
KW - Eye tracking
KW - Performance measurement
KW - Touchscreen smartphone
KW - Usability
UR - http://www.scopus.com/inward/record.url?scp=85076772707&partnerID=8YFLogxK
U2 - 10.1145/3364335.3364354
DO - 10.1145/3364335.3364354
M3 - Conference contribution
AN - SCOPUS:85076772707
T3 - ACM International Conference Proceeding Series
SP - 178
EP - 182
BT - 2019 the 5th International Conference on Industrial and Business Engineering, ICIBE 2019
PB - Association for Computing Machinery
T2 - 5th International Conference on Industrial and Business Engineering, ICIBE 2019
Y2 - 27 September 2019 through 29 September 2019
ER -