Analysis of technology adoption for real-time aspiration delivery system

S. Yosua Grandy Ara, Amalia Suzianti

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

City problems occurred had driven government of Jakarta to collaborate with service provider in Indonesia to operate application-based Real-Time Aspiration Delivery System (RTADS) for people to report any issues around Jakarta. However, people’s participation in using this application is much lower than expected by the service provider. This research aims to analyze factors affecting technology adoption of RATDS, so strategies for increasing user of RATDS can be developed. The combination of Unified Theory of Acceptance and Use of Technology (UTAUT) and Task-Technology Fit (TTF) is used to be tested by structural equation modeling (SEM). Results show that performance expectancy, effort expectancy, social influence, and task-technology fit significantly affect user adoption of RATDS. Perceived usefulness and persuasion from others play a big role in user acquisition where they are categorized as early adopters. This indicates the performance of the application must be excellence and influence from other people or leadership must be well felt.

Original languageEnglish
Title of host publicationProceedings of the 3rd International Conference on Communication and Information Processing, ICCIP 2017
PublisherAssociation for Computing Machinery
Pages516-520
Number of pages5
ISBN (Electronic)9781450353656
DOIs
Publication statusPublished - 24 Nov 2017
Event3rd International Conference on Communication and Information Processing, ICCIP 2017 - Tokyo, Japan
Duration: 24 Nov 201726 Nov 2017

Publication series

NameACM International Conference Proceeding Series

Conference

Conference3rd International Conference on Communication and Information Processing, ICCIP 2017
Country/TerritoryJapan
CityTokyo
Period24/11/1726/11/17

Keywords

  • Crowdsourcing
  • Smart city
  • Task-technology fit
  • Technology adoption life cycle
  • Unified theory of acceptance
  • Use of technology

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