Analysing IT Governance Maturity Level using COBIT 2019 Framework: A Case Study of Small Size Higher Education Institute (XYZ-edu)

Ahmad Ishlahuddin, Putu Wuri Handayani, Kasfu Hammi, Fatimah Azzahro

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The rise of online learning has made information technology (IT) as an essential part of every educational institution. IT enabled business initiatives and requires major investments that, if not managed properly, may impair rather than improve the organization's performance. IT governance in educational institution in the current pandemic era is needed to actualize digital transformations that are safe, effective and accountable. This research explores the use of COBIT 2019, an IT governance framework, to evaluate the maturity of selected IT process in a small higher education institution located in Depok. The data collected using the combination of interviews, questionnaires, and document studies. The results of this study indicate the level of maturity of the organization is at level 0 (incomplete), while the target level is 2. Recommendations for improvement processes are made in reference to best practices at COBIT 2019 to help achieving the target.

Original languageEnglish
Title of host publication2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020
EditorsIndra Hermawan, Muhammad Yusuf Bagus Rasyidin, Malisa Huzaifa, Iklima Ermis Ismail, Asep Taufik Muharram, Anggi Mardiyono, Noorlela Marcheeta, Dewi Kurniawati, Ade Rahma Yuly, Ariawan Andi Suhanda
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages236-241
Number of pages6
ISBN (Electronic)9781728182476
DOIs
Publication statusPublished - 15 Sep 2020
Event3rd International Conference on Computer and Informatics Engineering, IC2IE 2020 - Depok, Indonesia
Duration: 15 Sep 202016 Sep 2020

Publication series

Name2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020

Conference

Conference3rd International Conference on Computer and Informatics Engineering, IC2IE 2020
CountryIndonesia
CityDepok
Period15/09/2016/09/20

Keywords

  • cobit 2019
  • educational institution
  • information technology
  • it governance
  • maturity level

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