TY - JOUR
T1 - An Empirical Validation of Foundation Models for Smart Government in Indonesia
AU - Sensuse, Dana Indra
AU - Arief, Assaf
AU - Mursanto, Petrus
N1 - Funding Information:
The authors are grateful to Laboratory e-Government and e-Business Faculty of Computer Science, Universitas Indonesia. This research was funded by PUTI (Publikasi Terindeks Internasional), Universitas Indonesia, Research Grant Number: NKB-1476/UN2.RST/HKP.05.00/ 2020.
Publisher Copyright:
© IJASEIT is licensed under a Creative Commons Attribution-Share Alike 4.0 International License.
PY - 2022
Y1 - 2022
N2 - The implementation of digital government to improve the quality of public services requires transforming services from just "electronic" services to becoming more "smart" services. Therefore, the government needs a strategy and policy to prepare a foundation model to work properly to achieve this transformation goal. This study aims to develop and validate the foundation model for a smart government system suitable for Indonesia's government. The mixed-method based on the quantitative and qualitative approaches was used in this study to explore important dimensions and components of smart government, which further need to be validated based on the triangulation data sources. Data were collected from the literature review, in-depth interviews with experts, online surveys with Indonesia citizens, and focus group discussions. As a result, there are four dimensions, and eleven components founded important to design the models. Dimension one is infrastructure with two components, including ICT dan non-ICT. Dimension two is a structure with six components, including leadership, human resources, governance and management, structures bureaucracy, budget constraints, and planning and policy. Dimension three is a superstructure with two components, including Regulations and Laws dan Planning and Policy; dimension four is culture with two components, including organizational culture and individual culture. The structure dimension has been confirmed as the most important dimension for designing the foundation model, followed by infrastructure, superstructure, and cultural dimensions. This indicates that it is necessary to prepare the structure dimension and its components before adopting a smart government in Indonesia.
AB - The implementation of digital government to improve the quality of public services requires transforming services from just "electronic" services to becoming more "smart" services. Therefore, the government needs a strategy and policy to prepare a foundation model to work properly to achieve this transformation goal. This study aims to develop and validate the foundation model for a smart government system suitable for Indonesia's government. The mixed-method based on the quantitative and qualitative approaches was used in this study to explore important dimensions and components of smart government, which further need to be validated based on the triangulation data sources. Data were collected from the literature review, in-depth interviews with experts, online surveys with Indonesia citizens, and focus group discussions. As a result, there are four dimensions, and eleven components founded important to design the models. Dimension one is infrastructure with two components, including ICT dan non-ICT. Dimension two is a structure with six components, including leadership, human resources, governance and management, structures bureaucracy, budget constraints, and planning and policy. Dimension three is a superstructure with two components, including Regulations and Laws dan Planning and Policy; dimension four is culture with two components, including organizational culture and individual culture. The structure dimension has been confirmed as the most important dimension for designing the foundation model, followed by infrastructure, superstructure, and cultural dimensions. This indicates that it is necessary to prepare the structure dimension and its components before adopting a smart government in Indonesia.
KW - Empirical validation
KW - Factors analysis
KW - Foundations models
KW - Smart government
KW - Triangulation
UR - http://www.scopus.com/inward/record.url?scp=85133014480&partnerID=8YFLogxK
U2 - 10.18517/ijaseit.12.3.13442
DO - 10.18517/ijaseit.12.3.13442
M3 - Article
AN - SCOPUS:85133014480
SN - 2088-5334
VL - 12
SP - 1132
EP - 1141
JO - International Journal on Advanced Science, Engineering and Information Technology
JF - International Journal on Advanced Science, Engineering and Information Technology
IS - 3
ER -