TY - JOUR
T1 - An analysis of natural disaster-related information-seeking behavior using temporal stages
AU - Rahmi, Rahmi
AU - Joho, Hideo
AU - Shirai, Tetsuya
N1 - Funding Information:
The authors thank the anonymous reviewers for their constructive comments to improve the article. This work was supported in part by the 2016 iFellows Doctoral Fellowship and the Indonesia Endowment Fund for Education (LPDP). Any opinions, findings, and conclusions described here are the authors and do not necessarily reflect those of the sponsors.
Publisher Copyright:
© 2018 ASIS&T
PY - 2019/7
Y1 - 2019/7
N2 - Since natural disasters can affect many people over a vast area, studying information-seeking behavior (ISB) during disasters is of great importance. Many previous studies have relied on online social network data, providing insights into the ISB of those with Internet access. However, in a large-scale natural disaster such as the Great East Japan Earthquake of 2011, people in the most severely affected areas tended to have limited Internet access. Therefore, an alternative data source should be explored to investigate disaster-related ISB. This study's contributions are twofold. First, we provide a detailed description of natural disaster-related ISB of people who experienced a large-scale earthquake and tsunami, based on analysis of written testimonies published by local authorities. This provided insight into the relationship between information needs, channels, and sources of disaster-related ISB. Also, our approach facilitates the study of ISB of people without Internet access both during and after a disaster. Second, we provide empirical evidence to demonstrate that the temporal stages of a disaster can characterize people's ISB during the disaster. Therefore, we propose further consideration of the temporal aspects of events for improved understanding of disaster-related ISB.
AB - Since natural disasters can affect many people over a vast area, studying information-seeking behavior (ISB) during disasters is of great importance. Many previous studies have relied on online social network data, providing insights into the ISB of those with Internet access. However, in a large-scale natural disaster such as the Great East Japan Earthquake of 2011, people in the most severely affected areas tended to have limited Internet access. Therefore, an alternative data source should be explored to investigate disaster-related ISB. This study's contributions are twofold. First, we provide a detailed description of natural disaster-related ISB of people who experienced a large-scale earthquake and tsunami, based on analysis of written testimonies published by local authorities. This provided insight into the relationship between information needs, channels, and sources of disaster-related ISB. Also, our approach facilitates the study of ISB of people without Internet access both during and after a disaster. Second, we provide empirical evidence to demonstrate that the temporal stages of a disaster can characterize people's ISB during the disaster. Therefore, we propose further consideration of the temporal aspects of events for improved understanding of disaster-related ISB.
UR - http://www.scopus.com/inward/record.url?scp=85059287275&partnerID=8YFLogxK
U2 - 10.1002/asi.24155
DO - 10.1002/asi.24155
M3 - Article
AN - SCOPUS:85059287275
SN - 2330-1635
VL - 70
SP - 715
EP - 728
JO - Journal of the Association for Information Science and Technology
JF - Journal of the Association for Information Science and Technology
IS - 7
ER -