TY - GEN
T1 - Agile Transformation Challenges and Solutions in Bureaucratic Government
T2 - 5th International Conference on Computers in Management and Business, ICCMB 2022
AU - Harfianto, Hendy Dwi
AU - Raharjo, Teguh
AU - Hardian, Bob
AU - Wahbi, Andi
N1 - Publisher Copyright:
© 2022 ACM.
PY - 2022/1/21
Y1 - 2022/1/21
N2 - Information technology (IT) provides ease, convenience, and efficiency to run some errands. IT is not only facilitating services to customers, but also as the main backbone to drive business and management in an organization. A lot of IT projects were established to solve problems or improve business problems with IT. The urgency to quickly execute IT projects within a short time made some organizations have to consider changing their development methods from predictive (waterfall) to adaptive (agile). However, transforming to agile in public sector, especially a convoluted hierarchical organization like government, was not as easy as less bureaucratic ones. A layered bureaucracy could hinder the application of agile methods. This study was conducted to summarize challenges of agile transformation in a bureaucratic government and its solutions. A Systematic Literature Review (SLR) was applied as the main method of this research. There were 14 relevant papers from the past 5 years identified from six databases resulting in 20 challenges grouped into 4 categories using TOEI (technology-organization-environment-individual) framework. Several solutions to each challenge were mapped as a recommendation for other bureaucratic governments before transforming to agile. The findings can also be used for future research exploration of agile transformation challenges in other organization types.
AB - Information technology (IT) provides ease, convenience, and efficiency to run some errands. IT is not only facilitating services to customers, but also as the main backbone to drive business and management in an organization. A lot of IT projects were established to solve problems or improve business problems with IT. The urgency to quickly execute IT projects within a short time made some organizations have to consider changing their development methods from predictive (waterfall) to adaptive (agile). However, transforming to agile in public sector, especially a convoluted hierarchical organization like government, was not as easy as less bureaucratic ones. A layered bureaucracy could hinder the application of agile methods. This study was conducted to summarize challenges of agile transformation in a bureaucratic government and its solutions. A Systematic Literature Review (SLR) was applied as the main method of this research. There were 14 relevant papers from the past 5 years identified from six databases resulting in 20 challenges grouped into 4 categories using TOEI (technology-organization-environment-individual) framework. Several solutions to each challenge were mapped as a recommendation for other bureaucratic governments before transforming to agile. The findings can also be used for future research exploration of agile transformation challenges in other organization types.
KW - Agile Transformation Challenges
KW - Bureaucratic Government
KW - IT Project
KW - Systematic Literature Review
UR - http://www.scopus.com/inward/record.url?scp=85127570329&partnerID=8YFLogxK
U2 - 10.1145/3512676.3512679
DO - 10.1145/3512676.3512679
M3 - Conference contribution
AN - SCOPUS:85127570329
T3 - ACM International Conference Proceeding Series
SP - 12
EP - 19
BT - ICCMB 2022 - 2022 5th International Conference on Computers in Management and Business
PB - Association for Computing Machinery
Y2 - 21 January 2022 through 23 January 2022
ER -