Adaptability and Copability of Faith-Based Organization in facing the Changing of External and Internal Environment (Case study: Pondok Sosial “Rumah Kerang” – North Jakarta)

One of the ways to attain the welfare condition is through human service organization (HSO), which specifically can be run by faith-based organization (FBO). In this research, FBO takes part in providing social services, some are directly related to certain beliefs, and involve spiritual aspects as the soul, a source of empathy, and charity as good deeds. FBO can be organized by Religious Catholic Congregations which have social services. This study discusses about the ability of FBO belongs to a Congregation, that is Pondok Sosial “Rumah Kerang” located in Cilincing, North Jakarta. It can continue to be sustainable in the changing environment without losing its identity. The contingency theory is the basic for this research, which the organization is an open system and has ability to adapt itself. In an increasingly secular world whose influence to FBO, an open system needs the ability to adapt to changing challenges from outside and inside, for it responds the need of beneficiaries (personal, community, and society levels). The ability to face changes from outside is called adaptability (Motamedi in Bennis & Benne, 1985), consists of types: conforming, controlling, resisting, and opposing. The internal ability to deal with situations from inside of the organization is called copability, consists of types: resolution, arresting, stalling, and stressing. In this way, FBO can maintain its integrity and identity. The role of FBO run by a Religious Congregation is strengthened by religious tradition, commitment to social services, and the inheritance of social provisions passed down to the Congregation. They become a substitute for resisting (adaptability) and stalling (copability), so FBO can be survived. Even though, FBO must optimize client transformation, especially by being open to technology of social work.