A Systematic Literature Review of Barriers and Drivers E-Government in Developing Countries: TOE Framework Perspective

Dony Martinus Sihotang, Bambang Aria Yudhistira, Solikin, Widijanto Satyo Nugroho, Wahyu Catur Wibowo, Dana I. Sensuse, Achmad Nizar Hidayanto

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

The adoption and implementation of e-government is a necessity for governments in developing countries. However, there are many barrier factors faced in its implementation. At the same time, there are also driver factors that can support it. We used the guidelines of Preferred Reporting Items for Systematic Reviews and Meta-analysis (PRISMA) to identify barriers and drivers in e-government implementation in developing countries. Several theories or frameworks are used in related studies, one of which is the Technology-Organization-Environment (TOE) framework. This study reveals that the previous studies were still focused on the municipal and central government levels. This study also found that there are 15 barriers and 17 driver factors. Based on TOE framework, we classified 7 factors in the technology dimension, 13 factors in the organization dimension, and 10 factors in the environment dimension. These findings can help other developing countries identify the barriers and potentials that can guide them to successful use of e-government.

Original languageEnglish
Title of host publication2022 7th International Conference on Informatics and Computing, ICIC 2022
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9798350345711
DOIs
Publication statusPublished - 2022
Event7th International Conference on Informatics and Computing, ICIC 2022 - Virtual, Online, Indonesia
Duration: 8 Dec 20229 Dec 2022

Publication series

Name2022 7th International Conference on Informatics and Computing, ICIC 2022

Conference

Conference7th International Conference on Informatics and Computing, ICIC 2022
Country/TerritoryIndonesia
CityVirtual, Online
Period8/12/229/12/22

Keywords

  • Barrier
  • developing countries
  • driver
  • e-government
  • PRISMA
  • systematic literature review
  • TOE framework

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