TY - GEN
T1 - A Review of E-Logistics Model From Consumer Satisfaction and Information Technology Perspective
AU - Rahman, Muhammad Luthfir
AU - Putra, Elkaf Fahrezi Soebianto
AU - Sensuse, Dana Indra
AU - Suryono, Ryan Randy
AU - Kautsarina,
N1 - Funding Information:
This research was supported by E-Government and E-Business Laboratory, Faculty of Computer Science, Universitas Indonesia.
Publisher Copyright:
© 2021 IEEE
PY - 2021
Y1 - 2021
N2 - The worldwide logistics company is beginning to shift from the traditional logistics business model into the E-Logistics business model that benefits digitalization and Information Communication Technology. The implementation of e-logistics can be cost-effective in planning, booking, management, billing, route planning, and track and trace area. For the successful implementation of e-logistics, a success factor of E-logistics needs to be studied to reach efficient and effective E-Logistics implementation. The purpose of this study is to identify the driving factor in e-logistics from a consumer and information technology perspective and propose an e-logistics conceptual model from the consumer and information technology perspective. This study uses a Systematic Literature Review and identifies driving factors of e-logistics: Low Distribution Charges, Low Transit Time, Effective Information Flow, Higher Business Safety, Faster Order Fulfillment, E-Payment, E-Traceability, E-Procurement, E-Collaboration, Website Design, Consumer Satisfaction, and Information Technology. This study also proposed the conceptual model.
AB - The worldwide logistics company is beginning to shift from the traditional logistics business model into the E-Logistics business model that benefits digitalization and Information Communication Technology. The implementation of e-logistics can be cost-effective in planning, booking, management, billing, route planning, and track and trace area. For the successful implementation of e-logistics, a success factor of E-logistics needs to be studied to reach efficient and effective E-Logistics implementation. The purpose of this study is to identify the driving factor in e-logistics from a consumer and information technology perspective and propose an e-logistics conceptual model from the consumer and information technology perspective. This study uses a Systematic Literature Review and identifies driving factors of e-logistics: Low Distribution Charges, Low Transit Time, Effective Information Flow, Higher Business Safety, Faster Order Fulfillment, E-Payment, E-Traceability, E-Procurement, E-Collaboration, Website Design, Consumer Satisfaction, and Information Technology. This study also proposed the conceptual model.
KW - Bibliographies
KW - Business
KW - Information technology
KW - Internet
KW - Planning
KW - Safety
KW - Systematics
UR - http://www.scopus.com/inward/record.url?scp=85124662998&partnerID=8YFLogxK
U2 - 10.1109/IC-ICTRuDev50538.2021.9656509
DO - 10.1109/IC-ICTRuDev50538.2021.9656509
M3 - Conference contribution
AN - SCOPUS:85124662998
T3 - Proceeding - 2021 2nd International Conference on ICT for Rural Development, IC-ICTRuDev 2021
BT - Proceeding - 2021 2nd International Conference on ICT for Rural Development, IC-ICTRuDev 2021
A2 - Ariansyah, Kasmad
A2 - Sirait, Emyana Ruth Eritha
A2 - Wahab, Riva'atul Adaniah
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 2nd International Conference on ICT for Rural Development, IC-ICTRuDev 2021
Y2 - 27 October 2021 through 28 October 2021
ER -