A Quest of Software Process Improvements in DevOps and Kanban:: A Case Study in Small Software Company

Fandi Gunawan, Eko K. Budiardjo

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

5 Citations (Scopus)

Abstract

A good software process improves software products. In the case of a small software company, software development is a matter of survivability due to its limited resources to develop software. XYZ Company is a very small software company that adopted Kanban and DevOps and faced software delivery delays. It is necessary to recommend the software process improvements to solve this problem. Software process improvements are the outcomes of measurement and analysis of maturity levels using the ISO 29110 framework in a qualitative study. They are then analyzed using the Lean Six Sigma tools, namely gap analysis, root cause analysis, and Pareto analysis. Delphi method validated them and resulted in 18 improvement recommendations within four domains, namely (a) product, (b) people, (c) technology, and (d) process. The improvements span across two main processes within software development, namely (a) Project Management (PM) and (b) Software Implementation (SI). The XYZ Company or any agile-based software company could adopt the 18 improvement recommendations to enhance the software process and quality.

Original languageEnglish
Title of host publicationICSIM 2021 - Proceedings of the 2021 4th International Conference on Software Engineering and Information Management
PublisherAssociation for Computing Machinery
Pages39-45
Number of pages7
ISBN (Electronic)9781450388955
DOIs
Publication statusPublished - 16 Jan 2021
Event4th International Conference on Software Engineering and Information Management, ICSIM 2021 - Virtual, Online, Japan
Duration: 16 Jan 202118 Jan 2021

Publication series

NameACM International Conference Proceeding Series

Conference

Conference4th International Conference on Software Engineering and Information Management, ICSIM 2021
Country/TerritoryJapan
CityVirtual, Online
Period16/01/2118/01/21

Keywords

  • agile
  • DevOps
  • ISO 29110
  • Kanban
  • small software company
  • Software Process Improvement
  • SPI

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