Abstract
PT. ABC is an extension of the state's arm in charge of distributing compensation funds for road traffic accidents and public transport passengers. To realize the best service, integrated information technology is needed in order to provide accurate and reliable information in decision making. As a customer satisfaction-oriented company, it should pay attention to data governance, especially in data quality management. However, based on the results of interviews, observations and document searches related to the data used for the compensation settlement process, PT. ABC is faced with data quality management problems including incompleteness, inconsistency and accessibility of data. Therefore, it is necessary to measure the maturity of data quality management. Comparison has been made to choose the suitable model of data quality assessment in PT ABC. Based on the comparison, Data Management Maturity Model is the most suitable model to measure data quality management in PT ABC. The results of this study are the maturity level of data quality management in the data quality strategy, data profiling, data quality assessment, data cleansing and their recommendations.
| Original language | English |
|---|---|
| Title of host publication | 2021 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2021 |
| Publisher | Institute of Electrical and Electronics Engineers Inc. |
| ISBN (Electronic) | 9781665442640 |
| DOIs | |
| Publication status | Published - 2021 |
| Event | 13th International Conference on Advanced Computer Science and Information Systems, ICACSIS 2021 - Depok, Indonesia Duration: 23 Oct 2021 → 26 Oct 2021 |
Publication series
| Name | 2021 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2021 |
|---|
Conference
| Conference | 13th International Conference on Advanced Computer Science and Information Systems, ICACSIS 2021 |
|---|---|
| Country/Territory | Indonesia |
| City | Depok |
| Period | 23/10/21 → 26/10/21 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 3 Good Health and Well-being
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SDG 11 Sustainable Cities and Communities
Keywords
- CMMI DMM
- Data Governance
- Data Quality Management
- DMBOK
- Maturity Assessment
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