A Gender-Responsive Approach: Social Innovation for the Sustainable Smart City in Indonesia and Beyond

Donna Asteria, Janice Jacob Kayan Jap, Dyah Utari

Research output: Contribution to journalArticlepeer-review

10 Citations (Scopus)


The smart city has become one of the many ways to solve the problems of contemporary urban environments. The sustainable integration of technology, people and institutions is essential in urban planning. However, utilizing technology in city management with the Internet of Things (IoT) in smart cities will not be sustainable without ensuring that the community is prepared. The involvement of all societies and persons, as agents of implementation and technology users, requires a gender-responsive approach to social innovation in the urban management. With regard to this issue, the purpose of this paper is to describe the importance of the human aspect of technology orientation through a gender-responsive approach in social innovation for the sustainable smart city. The method used in this study is a combination of several data collection techniques, which are in the form of literature studies, online surveys, and structured interviews. The results show that in terms of planning and management of the city, it is necessary for all communities to achieve social justice by using gender responsive approaches. Social innovation done in smart cities requires an understanding of technology users through community empowerment, especially for women. Women and men should have equal rights and opportunities in the application of the technology. Therefore, various capacity building efforts for women must take place on multiple levels, with the integration and support from the collaboration of all stakeholders. This amounts to a paradigm shift in both the planning policies, regulation and management of smart cities. Cooperation among all parties is critical, whether in partnership or collaboration between government and private parties and other institutions that prioritize public services for the community. This study contributes a social learning framework in strengthening citizens’ preparedness to participate in future smart cities.

Original languageEnglish
Pages (from-to)196-210
Number of pages15
JournalJournal of International Women's Studies
Issue number6
Publication statusPublished - 2020


  • Gender responsive
  • Internet of things (IoT)
  • Smart city
  • Social innovation


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