TY - GEN
T1 - A case study of indonesian government digital transformation
T2 - 5th International Conference on Science and Technology, ICST 2019
AU - Wahyu Sulistya, Adi Qumara
AU - Bastian Sulistiyo, Bernardus
AU - Aditya, Faizan
AU - Aritonang, Imelda Doharta
AU - Amos Simangunsong, Stephen
AU - Shihab, Muhammad Rifki
AU - Ranti, Benny
N1 - Publisher Copyright:
© 2019 IEEE.
PY - 2019/7
Y1 - 2019/7
N2 - The government in carrying out its function as a public administration servant is regulated in law of the Republic of Indonesia number 25/2009 on public services. Traditional government was identical with ineffective and inefficient bureaucracies, low transparency, and corruption issues which lead to proliferation of maladministration. E-government is required to improve the quality of public service by leveraging on efficiency, collaboration, and transparency. Indonesia e-government was still on early stage of adoption according E-government Development Index (EGDI) rank. However growing number of e-government applications is identified across the nation on multilevel governmental structures. This paper described and analyzed digital transformation in Indonesia public sector through e-government implementation and its impact on value added, agility and control, accountability and collaboration within the context of public service improvement. This paper used literature research methodology to identify and analyzed various e-government implementation. The results showed that the implementation of e-government that have been carried out so far had positive effects on public services. Some e-government applications covering Government to Citizen (G2C), Government to Business (G2B), and Government to Government (G2G) are presented as results of the transformation.
AB - The government in carrying out its function as a public administration servant is regulated in law of the Republic of Indonesia number 25/2009 on public services. Traditional government was identical with ineffective and inefficient bureaucracies, low transparency, and corruption issues which lead to proliferation of maladministration. E-government is required to improve the quality of public service by leveraging on efficiency, collaboration, and transparency. Indonesia e-government was still on early stage of adoption according E-government Development Index (EGDI) rank. However growing number of e-government applications is identified across the nation on multilevel governmental structures. This paper described and analyzed digital transformation in Indonesia public sector through e-government implementation and its impact on value added, agility and control, accountability and collaboration within the context of public service improvement. This paper used literature research methodology to identify and analyzed various e-government implementation. The results showed that the implementation of e-government that have been carried out so far had positive effects on public services. Some e-government applications covering Government to Citizen (G2C), Government to Business (G2B), and Government to Government (G2G) are presented as results of the transformation.
KW - Digital government
KW - Digital transformation
KW - E-government
KW - EGDI
KW - Public service
UR - http://www.scopus.com/inward/record.url?scp=85091339535&partnerID=8YFLogxK
U2 - 10.1109/ICST47872.2019.9166234
DO - 10.1109/ICST47872.2019.9166234
M3 - Conference contribution
AN - SCOPUS:85091339535
T3 - Proceedings - 2019 5th International Conference on Science and Technology, ICST 2019
BT - Proceedings - 2019 5th International Conference on Science and Technology, ICST 2019
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 30 July 2019 through 31 July 2019
ER -
